Frequently asked question
We understand that sometimes it's difficult to chose your Kitchen and Bathroom prouducts online, that's why we support a "Change of Mind" for up to 30 days from purchase. Simply return the product to our HQ in Perth as we will refund the cost of the product once checked.
Link to your refund policy.
Yes we deliver Australia wide for almost all our products using external couriers. In some cases, extra large mirrors can only be delivered to Perth Metro premises.
Iif no one's home to receive your delivery, the couriers will leave in a safe place.
Delivery is dependent of a few aspects such as location and the day you order. Stocked items typically will be 5-10 business days and non-stocked 10-18 business days.
We use external couriers and provide you with tracking details from door to door.
Yes, at 2Magpies it's important to us that our customers get the best products that are safe when consuming water. All our taps meet the Australian standards for WELS and are Watermarked
More details on WELS Certified Taps and Products.
Replacing an existing Kitchen Sink is a frequent request. Often customers try to match the size of the existing sink, however this is a case of how big is the hole in the benchtop? If you are looking to minimise any alterations to the existing benchtop, you should match the hole size with the cutout required for you new kitchen sink.
Yes, all products come with warranties and the duration will depend on the supplier of the product.